SHIPPING & DELIVERY
EGGS:
We take great care to package eggs in a thorough & cost effective manner.
Eggs to be mailed are nestled in a foam insert & sent via Express Post. They are typically mailed out on a Monday (in order to minimise the risk of the eggs being stuck in a post office over a weekend).
BIRDS:
While we do not permit the collection of birds from the farm (because of general & bio security considerations), we are happy to make arrangements to meet you or transport in the towns of Kilkivan, Goomeri & sometimes, Gympie or Buderim.
Please message to make arrangements.
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OTHER THINGS:
Due care is taken to deliver all other sundry items in a safe & timely fashion.
Unless other arrangements are made, these will be sent by standard mail.
Return & Exchange Policy
We operate in good faith & hope you will be well pleased with your purchase & that it gives you much enjoyment, however if you are in any way dissatisfied, we would certainly appreciate that feedback, so that we might strive to improve our service.
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Given the nature of the product(s) & consideration of factors unknown & beyond our control, we do not offer exchanges or refunds. For bio security reasons, we do not accept the return of eggs or birds. A complaint regarding any other item(s) will be considered on an individual basis.
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